Shipping Policy

Processing Time

Orders are typically processed within 1–2 business days. Once your order has been dispatched, you will receive a shipping confirmation email with tracking information (where available).

Shipping Options & Estimated Delivery Times

We offer the following shipping options:

Express Shipping (€15.99): Estimated delivery in 3–6 business days.
Premium Shipping (€9.99): Estimated delivery in 8–10 business days.
Standard Shipping (€4.99): Estimated delivery in 10–15 business days.

Please note that these delivery times are estimates and may vary due to courier delays, weather conditions, customs processing (where applicable), or periods of high demand.

Shipping Carriers

Orders are shipped from Ireland using trusted courier partners.

Delayed or Lost Orders

If your order has not arrived within the estimated delivery timeframe, please contact our customer support team and we will investigate the shipment with the courier.

If a shipment is confirmed as lost in transit, we will provide either:

A replacement item (subject to availability), or
A full refund.

Please ensure your shipping address is accurate when placing your order. We cannot be responsible for delays or failed deliveries resulting from incorrect or incomplete address information.

Customs & Duties

European Union Orders

Orders shipped within the European Union are generally not subject to additional customs duties or import taxes.

International Orders

Orders shipped outside the European Union may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the purchase price or shipping costs.